Our Business programs help your management and employees master essential business concepts. Whether you represent a large multinational corporation or a small local business, we have a solution for your learning and development needs.
Administrative support employees are essential to your business running smoothly. Investing in professional development for your administrative staff can significantly improve retention, increase productivity, reduce the amount of time onboarding new staff and, ultimately, save your company valuable time and money. In this training, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.
Every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. This training will look at all types of customers and how we can serve them better and improve ourselves in the process.
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making this interest concrete - something that merits spending some of their hard-earned money. This training will give participants a basic sales process, plus some essential sales tools, that they can use to seal the deal, no matter the size of the sale.
Although people often think of boardrooms, suits, and million-dollar deals when they hear the word "negotiation," the truth is that we negotiate all the time. For example, have you ever...Decided where to eat with a group of friends? Have you asked your boss for a raise? These are all situations that involve negotiating! This training will give participants an understanding of negotiation phases, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The majority of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders - standing up in front of a crowd and talking is far more terrifying for most people. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. This Training will give you valuable public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.
We've all met that dynamic, charismatic person that has a way with others and has a way of being remembered. This training will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.
Address Admission Office: #3242, 4310 104
Ave NE, Calgary, AB, T3N 1W3